1. What types of products do you offer?

We offer a diverse range of fish products, including ready-to-cook fish, shrimp, prawns, and various other fish types. Our product line includes The Bachelor Pack, Fresh to Home, and Fresh Frozo options.

2. How do I place an order?

To place an order, visit our website and select the products you wish to purchase. Add them to your cart, proceed to checkout, and follow the instructions to complete your order. You will receive a confirmation email once your order is processed.

3. What is your return policy?

Our return policy allows for returns or exchanges within 24 hours of delivery if the product is damaged, defective, or incorrect. Return shipping costs are the responsibility of the customer. Please refer to our Refund Policy for detailed information.

4. How long does delivery take?

Standard delivery typically takes 3-5 business days after processing. Express delivery options are available in select areas and usually take 1-2 business days. Delivery times may vary based on your location.

5. Do you offer international shipping?

Currently, we only offer delivery services within Bangladesh. For inquiries about international shipping, please contact our customer service team.

6. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. Use this information to track the progress of your delivery.

7. What should I do if I receive a damaged product?

If you receive a damaged product, please contact our customer service team within 24 hours of delivery. Provide details and photos of the damage so we can assist you with a refund or replacement.

8. How can I contact customer service?

You can reach our customer service team via email at support@farmlandventure.com or by phone at +8801828-107507. We are available to assist you with any questions or concerns you may have.

9. Are your products sustainably sourced?

Yes, we prioritize responsible farming and sustainability in our operations. We use eco-friendly practices and innovative methods to ensure the highest quality while minimizing environmental impact.